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Platform features

Everything you need to sell & support on WhatsApp

One platform for marketing broadcasts, automated chatbots, team collaboration and developer integrations — powered by the official WhatsApp Business API.

The SK WEBTECH platform — inbox, campaigns and automation
The platform

Nine tools, one dashboard

Marketing, sales and support on one WhatsApp number — no juggling five different tools.

Bulk Campaigns & Broadcasts

Schedule promotional broadcasts to thousands of contacts. Segment audiences with tags and filters, import contacts via CSV, and track every send in real time.

Visual Flow Builder

Design automated conversations with a drag-and-drop canvas — buttons, lists, API calls, conditions, delays and agent handoff. Export and import flows as JSON.

Keyword Chatbots

Reply to FAQs instantly with keyword-triggered rules. Route customers into flows or hand over to a live agent when the bot reaches its limits.

Shared Team Inbox

Your whole team on one WhatsApp number. Assign, transfer and resolve conversations with live agent intervention, quick replies and internal statuses.

Template Manager

Create, submit and track Meta template approvals right from the dashboard — text, media headers, buttons and variables, with live preview.

Real-Time Analytics

Delivered, read, failed and clicked — see every metric per campaign and per agent. Monitor chatbot resolution rates and response times.

Wallet & Transparent Billing

Recharge instantly via PhonePe or manually via UPI. Template messages are debited per message at Meta's official rates — zero markup, full transaction history.

Developer APIs & Webhooks

Send messages, sync contacts and receive inbound events with REST APIs and signed webhooks. Connect your CRM, store or custom backend.

Green Tick Assistance

We guide you through Meta business verification and the official green verified badge application — at no extra cost.

Campaigns

Launch high-volume campaigns in minutes

  • CSV import with automatic phone normalization
  • Tag-based audience segmentation
  • Approved-template picker with variable mapping
  • Per-message delivery, read and failure tracking
Creating a bulk WhatsApp campaign in SK WEBTECH
Automation

Flows that feel like a real conversation

  • Interactive buttons and list menus
  • Ask questions, validate and save replies as variables
  • Call external APIs mid-flow and branch on the response
  • Seamless handoff to a human agent anytime
The visual flow builder canvas in SK WEBTECH
Reliability

Built on the official WhatsApp Cloud API

  • Direct Meta infrastructure — no gray-market gateways
  • Multi-workspace, multi-agent architecture
  • Signed webhooks and token-based API security
  • Your number, your data, your Meta billing
SK WEBTECH connected to the official WhatsApp Cloud API
Flow builder

17 building blocks — drag, drop, done

Every node the visual flow builder gives you, from a simple text message to a live agent hand-off.

01

Start

Trigger keyword

02

Message

Text + buttons

03

Ask Question

Capture a reply

04

Condition

Branch the flow

05

API Call

Reach an external system

06

Send Media

Image, video, document

07

Set Attribute

Update contact profile

08

Set Variable

Store a value

09

List Message

Tappable list menu

10

Dynamic List

Built from an API

11

Template

Send an approved template

12

Transfer to Agent

Hand off to a human

13

Add Tag

Segment the contact

14

Connect Flow

Reuse another flow

15

Google Sheets

Add / find / update rows

16

Delay

Pace the conversation

17

End

Close the automation

Ready to see it in action?

Create your workspace in minutes. Connect your WhatsApp Business number and send your first campaign today.

People using SK WEBTECH